Telephone Interview

If you pass the initial application and online test, you will be invited to take part in a 30-minute telephone interview. This will focus on examples of where you have been able to demonstrate the graduate capabilities we are looking for.

Key dates

Telephone interviews will take place in set weeks and you will need to ensure you are available during this period as alternative dates will not be offered. This is to ensure that we can process all candidates as quickly as possible through the remaining stages of the process. You will be sent an email inviting you to book your telephone interview so that you can select the most convenient time for you, times will be allocated on a first come first served basis. Telephone interview periods are as follows:

• Graduate development programme - 27th July 2010 to 13th August 2010 

Telephone interview advice

• Think about which phone you use. Check you are in a place with a good signal and have enough battery on your mobile or use a landline number.
• Make time to prepare. Taking time to think about different examples will mean that you will have options to choose from when responding to the questions.
• Reduce the possibility of distractions during the interview. Make sure you are in a quiet room and have the time to give the interview your full attention.
• Make sure you listen and understand the questions and that you have understood what is required so that your answers give us the information we are looking for. The interviewer will be looking for specific situations you have been involved in and the actions that you took to deal with these situations. Although we do want to know some of the context, we are mainly interested in what you did and why.